Terms and Conditions
Check-In: Upon arrival, keys will be available in the Cabin on the table, so late arrival is no problem. Check-in is after 3:00 PM unless prior arrangements have been made. All efforts will be made to have your Cabin ready for occupancy. Please text us to let us know you arrived safely and found your Cabin. Phone: 307-631-6463 or 307-286-6264.
Check-Out: Check out is before 11:00 AM on scheduled departure. Please leave Cabin Key on the table, take one last look to see if you have all of your belonging and please drop trash in dumpster on your way out.
Reservation Deposits and Payment Due Dates: ½ of the deposit will be collected at the time the reservation is made and the remaining amount will be due 14 days prior to your arrival. If the reservation is made within a 14 day window the full amount will be charged.
Resort Tax and Fees: Vacations rentals are subject to State and local taxes. State of South Dakota tax rate is 4.5%, Hot Springs Tax is 2% and you will also be charged a 1% B&B, 1.5% tax for Vacation Rental tax for a total of 9%
Occupancy: Please note the maximum normal occupancy in each Cabin is 2 with the exception of Bryer’s Bungalow which will hold 2 additional guests that you have paid for. Reservations made under false pretenses will be asked to vacate the property immediately without refund. Violent or abusive behavior will also result in immediate eviction without refund.
Cancellation Policy: If Reservations are cancelled prior to 30 days of your arrival you will receive a full refund. Once you are within the 30 day window payments are non-refundable. We may make a special exception depending on the circumstances but a minimum $50 cancellation fee will remain.
Damage: Highland Meadows reserves the right to charge for any damage or excessive use of utilities that might occur (opening windows with heat elevated). A fee will be assessed if keys or remotes are lost. Any and all excessive fees will be deducted from your credit card on file.
Pets: Are not permitted in Cabins unless specially authorized. In the event that we do approve a pet, a $50 non-refundable pet deposit will be applied. Please ensure that approved pets are on leashes at all times and please pick up after your pet.
Smoking: Smoking is prohibited in ALL Cabins and indoor on-site facilities. Any signs of smoking indoors will cause immediate eviction of the Cabin. An additional charge may be applied if the cabin needs additional treatment to remove smoke odor.
Amenities: Amenities include but not limited to, fully equipped kitchen with cookware and utensils, microwave, refrigerator, cook top, coffee maker/coffee and toaster. Also provided are bed linens, bath towels cable TV and internet. Each cabin has body wash, shampoo and conditioner available. Washers and Dryers, gas grills and picnic tables are also available and free for the guests to use as well.
Maintenance: In the event of an equipment malfunction we will do our best to get it repaired as quickly as possible. No refunds or rental adjustments will be made.
Internet and Wireless Service: Most of our units provide high speed internet service for your convenience and are password protected. We can make no guarantee that your computer will work with our services but we will attempt to help resolve any issues.
Housekeeping: Accommodations are to be maintained by our guests in a neat and clean condition. Cabins are cleaned before your arrival and after your departure. Highland Meadows follows the 5 step cleaning process supplied by Airbnb. We do offer mid stay cleaning services for a fee, contact Highland Meadows to request a cleaning.Indemnity: Guest agrees to indemnify the owner for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise in connection with Guest’s use and occupancy of the property including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest.